HitchHiker Service Terms of Use

Article 1 (Purpose)

These terms and conditions are intended to stipulate the rights, obligations and responsibilities between the company and users in relation to the use of the AI relationship recommendation and keyword search app "HitchHiker" (hereinafter referred to as the "Service") provided by JAMAECA (hereinafter referred to as the "Company").

Article 2 (Definition of Terms)

1. User: Refers to the person who uses the services provided by the company in accordance with these terms and conditions.

2. Member: A person who provides personal information to the company and registers as a member, and a person who can continue to use the services provided by the company.

3. Non-members: Refers to those who use the services provided by the company without joining as a member.

4. Content: Refers to all information created for communication and information sharing between users online, such as symbols, characters, voice, audio, video, images, and files posted or registered by users in the services provided by the company.

Article 3 (Posting and Change of Terms and Conditions)

1. The company posts the contents of these terms and conditions on the initial service screen or connection screen so that users can easily understand them.

2. The company may revise these terms and conditions within the scope of not violating relevant laws and regulations such as the "Act on the Regulation of Terms and Conditions" and the "Act on Promotion of Information and Communication Network Utilization and Information Protection, etc."

3. When the company revises the terms and conditions, it shall specify the effective date and the reason for the revision, and notify the service screen of the effective date 7 days before the effective date along with the current terms and conditions. However, if it is changed to content that is unfavorable to the user, it shall be notified at least 30 days in advance, and individual notifications shall be made through electronic means such as email and text messages in addition to the notice.

4. If the user continues to use the service without expressing his/her refusal within 7 days after the notice of the changed terms and conditions, it is considered that he/she has agreed to the changed terms and conditions.

Article 4 (Provision and Change of Services)

1. The company provides the following services to users.

• Search service
• Matching service
• Content posting and sharing service
• All services provided to users by other companies through additional development or partnership contracts, etc.

2. The company may change all or part of the services it provides in accordance with operational and technical needs if there are significant reasons such as changes in technical specifications or policy changes.

3. If there are any changes to the service content, usage method, usage hours, etc., the reason for the change, the content of the service to be changed, and the date of provision will be posted on the initial service screen or notified to the user.

Article 5 (Service fee)

1. The service is basically provided for free.

2. The company may provide paid services, and in this case, details such as the fee system and payment methods will be notified through separate paid service terms and conditions or instructions.

Article 6 (Obligations of Users)

Users shall not engage in the following acts in relation to the use of the service.

1. Theft of other people's personal information, providing false information, and using the service despite being under the age of 19.

2. Acts that violate laws, public order and morals

3. Posting or disseminating obscene, violent, or hateful content

4. Acts that defame or disadvantage others' honor

5. Acts that infringe on the company's copyright, the copyright of others, etc. intellectual property rights

6. Acts that interfere with the stable operation of the service or interfere with the use of the service by other users

7. Acts that violate the terms of use and related laws and regulations set by other companies

Article 6-2 (Ownership and use of content)

1. The copyright of the content (symbols, characters, voice, sound, video, images, files, etc.) posted or registered by the user on the service belongs to the user who posted the content.

2. The company may use users' content (replication, performance, transmission, distribution, exhibition, creation of secondary works, etc.) for non-profit purposes for the operation, promotion, improvement, and development of new services, and in this case, the company complies with relevant laws and regulations such as the Copyright Act.

3. The use of the company's content in accordance with Paragraph 2 of this Article is valid even after the end of the user agreement from the time the user posts content on the service.

4. The user guarantees that their content does not infringe on the intellectual property rights and other rights of third parties such as copyright and portrait rights, and the user is responsible for all legal responsibilities arising from any violations.

Article 6-3 (Collection and use of conversation contents)

1. The company may collect and store the conversation content generated by users within the service (including chat between users and conversation with AI) for the purpose of providing services, improving quality, preventing illegal acts, and resolving disputes.

2. The collected conversation contents are used only for the following purposes.

1. Service operation and quality improvement

2. User protection and response to illegal acts

3. Resolution of service-related disputes and handling of complaints

4. Improvement of AI functions and research and development

3. The company will keep the conversation contents for the minimum period required to achieve the above purpose, and the storage period and destruction procedures will be in accordance with the Personal Information Processing Policy.

4. Users can request the company to view or delete the conversation content at any time, and the relevant procedures will be in accordance with the Personal Information Processing Policy.

Article 7 (Membership Registration and Age Restrictions)

1. Users apply for membership through the procedures set by the company, and are registered as members by the company's approval.

2. This service is prohibited for minors under the age of 19 according to the Republic of Korea's "Youth Protection Act" and related laws and regulations.

3. Users must confirm and agree that they are over 19 years old when registering as a member.

4. The company may request relevant supporting documents if necessary to verify the user's age. If it is confirmed that a user under the age of 19 has used the service, the company may restrict or forcibly terminate the user's service. All legal responsibilities arising from this are the responsibility of the user or their legal representative.

5. Members must immediately correct any changes to the information provided at the time of membership registration.

Article 7-2 (Age restriction and prohibition of use by minors)

1. This service is prohibited for use by persons under the age of 19.

2. When signing up for the service, users must confirm and agree that they are over 19 years old.

3. The company may request relevant supporting documents if necessary to verify the user's age.

4. If it is confirmed that a user under the age of 19 has used the service, the company may restrict or forcibly terminate the user's use of the service, and all legal responsibilities arising from this shall be borne by the user or their legal representative.

Article 8 (Collection and use of personal information)

1. The company collects the minimum personal information necessary for providing services, and the collected personal information is used only for the following purposes.

1. Service provision and improvement

2. Member management

3. Marketing and advertising

4. Purpose stipulated in other laws and regulations

2. The company complies with laws and regulations related to personal information protection, and specifies details of personal information collection and use through the personal information processing policy.

Article 9 (Provision of personal information to third parties)

The company does not provide personal information to third parties without the consent of the user. However, the following cases are exceptions.

1. In the case of law

2. If the user or legal representative agrees to the provision

3. If allowed by other laws

Article 10 (Period of retention and use of personal information)

1. The company will destroy the user's personal information without delay after the purpose of collecting and using the information has been achieved.

2. However, if it is necessary to preserve it in accordance with the provisions of relevant laws and regulations, the company will store member information for the period specified in the relevant laws and regulations.

3. In this case, the company will use the information stored only for the purpose of storage, and the basis for preservation is as follows.

• **Records regarding contract or subscription cancellation, etc.: 5 years (Consumer Protection Act in Electronic Commerce, etc.)
• **Records regarding payment settlement and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
• Records regarding consumer complaints or dispute handling: 3 years (Consumer Protection Act in electronic commerce, etc.)
• Connection records: 3 months (Telecommunications Privacy Protection Act)

Article 11 (User's rights)

1. Users can request to view, modify, or delete their personal information at any time.

2. Users can withdraw their consent to the collection and use of personal information.

Article 12 (Consent to receive marketing emails and SNS)

1. The company may provide promotional information through marketing emails and SNS with the consent of the user.

2. Users can withdraw their consent at any time, and no more marketing information will be provided when they withdraw their consent.

Article 13 (Suspension of service)

1. The Company may suspend all or part of the service in the following cases.

1. In unavoidable cases due to construction such as maintenance of facilities

2. In the event that a period telecommunications operator discontinues telecommunications services in accordance with the Telecommunications Business Act

3. In case of other unavoidable reasons

If the company suspends the service in accordance with paragraph 1, it must post the reason and suspension period on the initial service screen or connection screen to the user in advance or notify them through electronic means such as email or text message. However, if it is difficult to notify in advance due to unpredictable or urgent reasons, it may be notified after the fact.

Article 14 (Limitations of Liability)

1. The company shall be exempt from liability for providing services if it is unable to provide services due to force majeure reasons such as natural disasters, wars, national emergencies, and service facility failures.

2. The company does not guarantee the reliability, accuracy, etc. of the information or content obtained by users through the service, and the company is not obliged to intervene in disputes between users or between users and third parties, nor is it responsible for compensating for any damages caused by them.

3. The company is not responsible for service disruption due to the user's fault.

4. The company is not responsible for the user's failure to obtain or lose the expected profit from using the service.

5. Despite the above provisions, in the event of damage to the user due to the company's intentional or gross negligence, we will bear responsibility within the scope prescribed by relevant laws and regulations.

Article 15 (Dispute Resolution)

1. Disputes between the company and users will be resolved through mutual consultation as a priority.

2. If the problem cannot be solved by consultation, you can apply for mediation to a dispute settlement agency in accordance with relevant laws and regulations such as the "Consumer Basic Act".

3. If it is not resolved despite the mediation of the dispute settlement institution, the competent court of the lawsuit shall follow the "Civil Procedure Act".

Supplementary rules

These terms and conditions will apply from September 15, 2025.

HitchHiker Service Terms of Use